We Help Ensure
Are Well Cared For
We adjust our services to all the variables
that can impact your passengers’ private
aviation transportation itinerary.
Responsive Customer Support
Our customer service reps are here for you every day of the year, without exception, to offer any assistance you require via phone or email.
Our expertise spreads across 5 continents, 60 countries and 200+ cities worldwide.
Turn-key booking and dispatch system as well as client portal and automated processes, and you can quickly and efficiently manage your bookings, get invoices, check pricing and availability.
Professional chauffeurs are rigorously controlled and vetted by our Quality Assurance program. They are immaculately briefed, and their contact details are available for you a day in advance.
Terminal & Tarmac Pickups
We provide both terminal and tarmac pickups – from the stairs of the plane to the comfortable backseat of our luxurious vehicle.
Familiar with all FBO’s procedures
Both our chauffeur team and office team know the FBO procedures like the the back of their hand. Who, where, what, how – we have everything coordinated and covered.
We are committed to fast reaction and responsiveness in all circumstances, even for empty-leg pickups.
Should the unforeseen happen, we arrange a plan B vehicle with a chauffeur by default as well as infrastructure solutions, eliminating the risk of any communication interruption.
Step By Step
- Multiple flight status checks with the handling agency
- Thorough chauffeur briefings
- Trip information, including the chauffeur’s contact details and vehicle model, sent at least 1 day in advance
Real-time ride notifications:
- The chauffeur on the way
- The chauffeur on location
- The passenger on board
- The passenger on stop
- The passenger dropped-off
- Service reports
Maintaining Service Levels
Across The Globe
Excellence Standards Worldwide
In every city, we select our suppliers according to a unique process
To establish and maintain its supplier network worldwide, ABT has developed and implemented a unique Quality Assurance process.
We have a Quality Assurance process that describes how we locate, select, control and evaluate our suppliers around the world. This process usually lasts at least a year, and certain phases can last indefinitely.
The goals of our process are to:
- standardize the service in all cities,
- supervise the service performance in all cities,
- evaluate the overall quality of service in all cities.
Insights & Answers
To Frequently Asked Questions
FAQ’s Asked About Private Aviation
Experts at the art of event transportation logistics…